![]() Rawlings: They come from people’s passions or start from problems. Knowledge at Wharton: Where do those ideas that you work on in the Garage bubble up from? The Garage started out six years ago as an employee-driven, grassroots idea, and now it’s been embraced all the way up to our CEO, Satya Nadella. Or maybe it’s something that is given to customers to try and later is made into a product. We can basically take our ideas from concept to something that might be added to an existing product line. It draws in people from all disciplines of Microsoft, whether they’re engineers – which most of them are - marketing people, testers or folks like me that come from the process quality world, and we all can come together with ideas, make things and fail, learn and try again. Now we have many spaces for innovation and ‘Maker’ projects in Microsoft offices all over the world. In fact, the original Garage had a garage door, opener and everything. What I’d like to talk about today is a grassroots innovation movement called the “Microsoft Garage.” And in some aspects it is what you might envision, an actual ‘Garage’ space. But I do think we’re doing some things at Microsoft that are interesting and may lead us to getting on these lists in the future. I was just and didn’t see Microsoft listed … so it’s difficult to spark and maintain successful innovation in a company as large as ours. ![]() Todd Rawlings: It’s definitely a challenge. Knowledge at Wharton: How do you spark innovation at such a huge company as Microsoft, especially once it’s big and established? Afterwards, he spoke to Knowledge at Wharton about how the technology giant makes sure to stay on the cutting edge of innovation.Īn edited transcript of the conversation appears below. How does a company as large as Microsoft keep its innovative spark alive? At the “Strategies for Success in the New Era of Connected Ecosystems” conference hosted by Wharton’s Mack Institute for Innovation Management, Todd Rawlings, the senior quality manager for corporate business excellence at Microsoft, expounded on the new models for institutionalizing innovation.
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